Frequently asked questions
We do! Please keep in mind that international shipping rates vary from region to region, and the customer will be responsible for paying any additional international fees.
We accept Paypal and Credit/Debit card payments.
All sales are final. However, if your product has any flaws we will work to remedy them. Please see the question below.
If you have a problem with an order, please contact us directly through either our email address, Instagram account, or our Contact page. We will work with you to resolve any issues.
Most of our prodcuts are made-to-order due to custom sizing, materials sourcing, etc. We try to keep prodcuts in stock so they can be shipped to you as soon as possible! Please allow for manufacturing and shipping times, but know we are working hard to have your order in your hands as fast as possible!
We would be happy to handle any repairs that you are unable to complete yourself, i.e. tears in silicone or missing resin parts. Please note the customer will be responsible for all shipping fees and may need to pay a small repair fee to cover materials costs.
Yes! If you are waiting on/plan on ordering more than one, please feel free to contact us either via email or Instagram and we can arrange for the orders to be shipped together to save on shipping costs.
Once your order is placed, we will reach out to you via email address and request the measurements needed to complete your order!
We are in Raleigh, North Carolina.
Yes! If you are waiting on/plan on ordering more than one, item please feel free to contact us either via email or Instagram and we can arrange for the orders to be shipped together to save on shipping costs.
It is critical we send an attack group there immediately.