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  • Does KM Creations accept international orders?
    We do! Please keep in mind that international shipping rates vary from region to region, and the customer will be responsible for paying any additional international fees.
  • What payment methods do we accept?
    We accept Paypal and Credit/Debit card payments.
  • Does KM Creations have a return and exchange policy?
    All sales are final. However, if your product has any flaws we will work to remedy them. Please see the question below.
  • What if something is wrong with my order?
    If you have a problem with an order, please contact us directly through either our email address, Instagram account, or our Contact page. We will work with you to resolve any issues.
  • How long will it take to receive my order?
    Most of our prodcuts are made-to-order due to custom sizing, materials sourcing, etc. We try to keep prodcuts in stock so they can be shipped to you as soon as possible! Please allow for manufacturing and shipping times, but know we are working hard to have your order in your hands as fast as possible!
  • Why silicone?
    Silicone is stronger, won’t discolor over time, and is more tear-resistant than other materials like latex, foam, or fabric. It also provides the best mobility and flexibility! Most importantly, it is also latex-free, so those with latex sensitivities can use the lekku.
  • How much do they weigh?
    Varies depending on size, but the current largest is around 4-5lbs when fully stuffed. The lekku are a thin layer of silicone, tear-proof mesh, and more silicone, and are stuffed with stuffing. This keeps them lightweight, and comparable to the weight of a latex or foam piece. When applied properly, neck/shoulder pain is minimal to none.
  • How flexible are they?
    Nothing moves like silicone! While latex and fabric can get you some flexibility, silicone will give you TOTAL head and neck movement (up,down, side, over shoulder). The lekku can bend and flex and will not develop creases or dents. They will also react (bounce and wiggle!) to walking and dynamic poses.
  • I didn't get my Contract sent to me after I ordered?
    Sometimes the email is sent to Junk or elsewhere- just email us at contact.us.kmc@gmail.com and we can send you a copy!
  • What if a product I ordered breaks or needs repair?
    We would be happy to handle any repairs that you are unable to complete yourself, i.e. tears in silicone or missing resin parts. Please note the customer will be responsible for all shipping fees and may need to pay a small repair fee to cover materials costs.
  • Can I order more than one and ship together?
    Yes! If you are waiting on/plan on ordering more than one, please feel free to contact us either via email or Instagram and we can arrange for the orders to be shipped together to save on shipping costs.
  • How do I submit my measurements for custom orders?
    Once your order is placed, we will reach out to you via email address and request the measurements needed to complete your order!
  • How to apply?
    Silicone prosthetics may need some extra work to get the fit just right. Headpieces are overstuffed for shipment, so removing some stuffing is the first step. The foam head insert should sit flat on top of your head with no stuffing in between. You may also want to trim the hairline for a more custom fit- if so, please check out our Tutorial on how to do this. The lekku do not require prosthetic glue to stay on. If you chose to use glue just in case, simply follow the instructions on the prosthetic glue, and hold your lekku in place for a few minutes to ensure it has dried in place. If the layer of glue was adequate, the lekku should be locked in place all day. To remove: (Skin Tite) gently peel away from your skin, or use the brand's recommended remover.
  • Where is KM Creations located?
    We are in Raleigh, North Carolina.
  • What about the droid attack on the Wookiees?
    It is critical we send an attack group there immediately.

Proudly made in Raleigh, North Carolina

Costumes, Props, Replicas, and more

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©2019 by KM Creations.

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